Pinderkent

Today I read an article that discussed a variety of issues relating to Microsoft Windows today, including the general disappointment surrounding Windows Vista, and the apparent lack of interest in Windows 7, especially in the enterprise. It goes on to suggest that Microsoft themselves are responsible for this, and Apple will gain the most from this situation.

I don't think we're really seeing Microsoft tarnishing the Windows brand. In some sense, it's not even possible for them to do that. Many people, and not just Mac users, have an extremely low opinion of Windows to begin with, along with many of Microsoft's other software products. Although the NT-based systems typically don't suffer as badly from the chronic crashes and security flaws that plagued Windows 95, Windows 98 and Windows ME, users of those earlier versions will forever associate the names "Microsoft" and "Windows" with poor-quality software. Even today, I rarely meet people who outright like Windows. Most of its users just seem to tolerate it.

If anything is causing Windows to become more irrelevant, it's the widespread move towards Web-based applications. This isn't a novel observation, by any means. It has been obvious for some time now that many applications that were formerly desktop apps have been replaced by Web-based alternatives for a large number of people. People using Web-based email services like Microsoft's own Windows Live Hotmail and GMail instead of desktop mail clients is one significant example.

The move towards Web-based applications is a trend that has been common within enterprise software development for years now. More and more companies are replacing what were traditionally desktop applications with Web-based alternatives. Now this often isn't a good idea; there are some applications that are much better left as standalone apps. But in many domains, the software the users are interacting with is solely browser-based, and thus the underlying desktop operating system is essentially irrelevant.

When the user is interacting mainly with a Web browser, it really doesn't matter what operating system is underlying it. Mozilla Firefox and Opera alone are typically good enough for using most Web-based apps. So the need for Microsoft's software is diminished. This is why GNU/Linux has become more appealing for many enterprise users. It's not about GNU/Linux being more capable than Windows, but rather the opposite; it's easier and cheaper to strip GNU/Linux down to provide just the bare essentials for running the browser used to access the Web applications.

Microsoft saw the threat that Web-based apps posed to desktop applications, and put forth their Windows Live and Office Live initiatives. I'm not sure if these have been as successful as Microsoft would have hoped. In my experience, I've seen little to no serious adoption of these technologies in enterprise settings. This is one area where Web-based applications typically aren't as useful or acceptable. Many enterprise users want greater control over their documents, namely where they are stored and who can access them.

I think it's doubtful that Apple will truly make significant inroads into the enterprise. While some such users will likely switch to Apple's hardware and software, and others will no doubt consider it, given the current cost of Apple's offerings I don't see it happening on a wide scale. Much enterprise computing has been driven by large purchases of lower-quality and very low-cost PCs. As mentioned before, with many organizations moving towards Web-based applications, the need for overly powerful PCs is diminished. With low-end PCs still being suitable, many IT managers will need to cut costs by using GNU/Linux instead of Windows, rather than purchasing more expensive hardware/software combinations from Apple.

So we're likely looking at a more diversified computing world, with some users using desktop apps, others mainly using Web-based apps, and many using a mix of both. It's very unlikely that we'll see Apple's products, or any other company's products, achieve the same market share that Windows holds. There's just too much impetus at this time for such significant changes, even if future versions of Windows are as poor as Windows Vista was.